SMS Privacy Policy
Last Updated: April 15, 2026
At Restorative Wellness Center, we are committed to protecting your privacy and safeguarding your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text (SMS) messages from us.
1. Information We Collect
When you opt in to receive SMS communications, we may collect:
- Your phone number
- Your consent to receive SMS messages
- Messaging interaction data (such as responses, confirmations, and opt-out requests)
2. How We Use Your Information
We use your information to:
- Send appointment reminders and confirmations
- Provide updates related to your visits or care
- Send occasional office updates or promotions (if applicable)
- Respond to your inquiries and provide customer support
3. Healthcare Privacy Considerations
We take patient privacy seriously.
SMS messages are not a secure form of communication. We will avoid sending sensitive personal health information via text message whenever possible.
For matters involving protected health information (PHI), we may ask you to contact our office directly or use a secure communication method.
4. Consent to Receive Messages
By providing your phone number and opting in, you consent to receive SMS messages from Restorative Wellness Center.
Consent is not a condition of treatment or purchase.
Message frequency may vary based on your appointments and interactions with our office.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
- STOP to unsubscribe
After opting out, you will no longer receive SMS messages unless you opt in again.
6. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
7. Data Sharing and Disclosure
We respect your privacy.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
We may share your information with trusted service providers (such as SMS platforms) solely to facilitate message delivery.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
9. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
10. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Updates will be reflected by revising the “Last Updated” date at the top of this page.
11. Contact Information
If you have any questions about this policy, please contact us:
Restorative Wellness Center
2603 W Pleasant Grove Rd, Suite 111
Rogers, AR 72758
Phone: (479) 265-1400